Terms and Conditions – Arts Haven Studio

Effective Date: 12 July 2025

Website: www.artshavenstudio.com

Business Email: info@artshavenstudio.com

Business Address: 7 Bell Yard, London WC2A 2JR, United Kingdom

Jurisdiction: United Kingdom

1. Introduction

These Terms and Conditions govern your use of this website and any purchase of goods or services made from Arts Haven Studio. By using this website or placing an order, you agree to be legally bound by these Terms in full. If you do not agree with any part of these Terms, you must not use this website.

2. Company Information

Arts Haven Studio is a UK-based independent business specialising in creative and artistic goods.

• Registered Business Address: 7 Bell Yard, London WC2A 2JR, United Kingdom
• Email Contact: info@artshavenstudio.com

3. Eligibility

By placing an order, you confirm that:

• You are legally capable of entering into binding contracts;
• You are aged 18 years or over;
• You are acting as a private consumer or a legitimate business.

4. Products and Descriptions

All product details, descriptions, and images are provided in good faith and are intended to be accurate. Colours may vary depending on screen settings. Handmade or artistic items may differ slightly from photos due to their unique nature.

5. Prices and Payment

All prices are in GBP (£), inclusive of VAT where applicable. Payment is required in full at time of order. Accepted methods are displayed at checkout.

6. Order Acceptance and Contract Formation

Order confirmation emails are acknowledgements only. The contract is formed once dispatch is confirmed. We reserve the right to cancel any order at our discretion.

7. Delivery and Shipping

Shipping costs and delivery estimates are displayed at checkout. Risk passes to the buyer at delivery. We are not responsible for courier delays or incorrect delivery addresses.

8. Cancellations and Returns

Right to Cancel

Under the Consumer Contracts Regulations 2013, you may cancel your order within 14 days of receiving it. Notify us at info@artshavenstudio.com with your order details.

Returning Goods

Return goods unused and in original condition within 14 days of cancellation. Return costs are your responsibility. Refunds will be issued within 14 days of receipt.

Exceptions

• Customised, personalised, or commissioned items
• Downloaded digital content
• Items unsealed for hygiene reasons

9. Faulty or Damaged Goods

If items are faulty, damaged, or not as described, contact us within 30 days of receipt. You may be eligible for a refund, repair, or replacement under the Consumer Rights Act 2015.

10. Intellectual Property Rights

All content, artwork, and images on this site are property of Arts Haven Studio or its licensors. Use without permission is prohibited.

11. Website Use and Availability

We do not guarantee uninterrupted website access. Unauthorised use, hacking, or tampering is strictly prohibited.

12. Limitation of Liability

We do not exclude liability for death, injury, fraud, or statutory rights breaches. We are not liable for indirect or consequential losses. Total liability is capped at the amount paid.

13. Privacy and Data Handling

Your personal data is processed per UK GDPR and our Privacy Policy. We will not share data without your consent except for fulfilling orders.

14. Force Majeure

We are not liable for failure or delay due to events beyond our control, such as natural disasters, strikes, or pandemics.

15. Amendments to Terms

We reserve the right to amend these Terms at any time. The version at the time of your order applies.

16. Severability

If any provision is deemed invalid, the remainder shall remain enforceable.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Disputes will be resolved in English courts.

18. Contact Information

• Business Name: Arts Haven Studio
• Email: info@artshavenstudio.com
• Address: 7 Bell Yard, London WC2A 2JR, United Kingdom
• Website: www.artshavenstudio.com